Step 1: Free inquiry
Tell us your situation via WhatsApp, WeChat or the online form. An advisor replies within 1 business day with a plan and a quote.
Step 2: Information verification
Upload clear photos or supporting documents; we check name spelling, program, dates and serial number line by line.
Step 3: Confirm the order
Confirm craftsmanship, quantity and shipping, then pay the deposit (replacement assistance is charged as a service fee only).
Step 4: Production and proofing
Replica production takes 3–7 business days. A high-resolution proof is sent for approval before framing.
Step 5: Discreet delivery
Plain document-envelope packaging, fully tracked; original files can be deleted on request after delivery.